Help Center

Help Center

ONLINE SAFETY Never Send Money or Share Financial Information
 Never send money, especially over wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash - it's nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately. For tips on avoiding romance scams, check out some advice from the U.S Federal Trade Commission on the FTC website.


 Protect Your Personal Information
 Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don't know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children's names, where they go to school, or their ages or genders. Report All Suspicious and Offensive Behavior
 You know when someone's crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations: • Requests for money or donations • Underage users • Harassment, threats, and offensive messages • Inappropriate or harmful behavior during or after meeting in person • Fraudulent profiles • Spam or solicitation including links to commercial websites or attempts to sell products or services • You can report any concerns about suspicious behavior from any profile page or messaging window or contact info@LyfeStream.co. Protect Your Account 
 Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. LyfeStream will never send you an email asking for your username and password information - if you receive an email asking for account information, report it immediately. Contacting LyfeStream Please remember LyfeStream will NEVER ask you for your password, to share your screen with us, or require payment to receive customer support. If you need to contact LyfeStream, we recommend you contact us at info@LyfeStream.co.

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